After completing your payment through Paddle, you’ll receive an instant download link via email. You can also access your files anytime from your account dashboard.

Most of our templates are designed for Canva, Adobe Illustrator, or Photoshop. Each product description clearly mentions the software required. Canva is free and beginner-friendly.

Yes. All templates come with a royalty-free commercial license. You can use them for personal and client work, but you may not resell or redistribute the original files.

Yes. Text, colors, images, and layouts are fully customizable using the appropriate software mentioned in the product details.

Check your spam or promotions folder first. If it’s not there, contact us at contact@graphtiq.com, and we’ll resend your files manually.

Since our products are digital and delivered instantly, we generally do not offer refunds. However, if you face any issues with your files, please contact us—we’re happy to help. Refund Policy

Absolutely. We use Paddle, a secure and trusted payment processor for digital goods. Your payment information is encrypted and never stored on our servers.